Tag: marketing

• Using feedback to increase your customer engagement

  Once your customers stop using your product and engaging with your brand, it’s a quick process for them to cut all ties with your business. To prevent that from happening, it should be your business’ priority to keep them satisfied and engaged – but how do you do that? By reaching out and listening to what they…

  Lisiane Ndong

  September 30, 2024

  Business, Leadership

  Business, digital-marketing, marketing, Social media, Technology

• How CRM can help you improve customer retention

  

  The world of business is becoming increasingly more competitive and in order for your business to survive, you need to focus on keeping your current customers on your side.  Retaining customers is a lot more cost-effective than acquiring new ones. Retaining your existing customers can be anywhere between 5-25 times less expensive than getting new…

  Lisiane Ndong

  October 29, 2023

  Business, Leadership

  Business, crm, digital-marketing, marketing, Technology

• 5 ways you could be improving your customer retention right now

  

  Give great service Whether you are delivering to other businesses or customers, the service you give is the first thing your customer will think about when they consider coming back to you. A customer should be left with only happy memories of you and your product, as it’s those memories that they will rely on…

  Lisiane Ndong

  February 26, 2023

  Business, Leadership

  Business, Customer Retention, digital-marketing, marketing, tips